Modo Privacy Policy
Effective Date: March 10, 2026
Modo (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Modo mobile application (the “App”).
By using the App, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
When you use Modo, we may collect the following types of information:
a. Personal Information
- Name, email address, phone number, profile photo
- Aadhaar verification details (for identity verification)
- Payment information (if you pay for rides via the App)
b. Location Information
- Real-time location data (for ride matching, navigation, and safety features)
c. Usage Data
- App interactions, preferences, crash logs, device information (type, OS version, app version, unique identifiers)
d. Ride & Booking Information
- Ride history, preferences, pickup & drop locations, vehicle type, trip details, ratings, and reviews
2. How We Use Your Information
- Provide, maintain, and improve ride-sharing and carpooling services
- Match riders with drivers / co-passengers and facilitate bookings
- Enable safety features (Instant Safety Call, Share Live Location)
- Process payments and send receipts
- Communicate with you about rides, support, promotions, updates
- Analyze usage trends to improve app performance and experience
- Detect and prevent fraud, abuse, security issues, or technical problems
- Comply with legal obligations and enforce our Terms of Service
3. How We Share Your Information
We do not sell your personal data. We may share information in these cases:
- With drivers / co-passengers: Necessary details to complete trips
- With service providers: Payment processors, analytics tools, push notifications (under confidentiality agreements)
- For legal reasons: To comply with laws, protect rights, or prevent harm
- In case of business transfer: Merger, acquisition, or sale of assets
4. Your Privacy Choices & Rights
- Enable/disable location sharing (required for rides)
- Manage push notifications and email preferences
- Update or delete profile information
- Request access, correction, or deletion of personal data
We will respond to verifiable requests according to applicable law.
5. Data Security
We use industry-standard safeguards (including encryption) to protect your data. No method is 100% secure.
6. Children’s Privacy
The App is not intended for children under 13. We do not knowingly collect data from children.
7. Changes to This Privacy Policy
We may update this policy from time to time. Continued use of the App after changes means acceptance. Check the “Effective Date” for the latest version.
© 2026 Modo. All rights reserved.